Orion Metal Exchange – Unveiling the Truth About This Gold IRA Firm

By Tim Schmidt - UPDATED: January 15, 2025

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Are you interested in precious metals investments? Gold, silver, platinum, and palladium often perform well when other assets don't, such as during inflation, for instance. So, they're considered an excellent choice for portfolio diversification. However, buying them is a decision you shouldn't take lightly.

Or, at the very least, you shouldn't start the process without educating yourself first and finding the right partner. Let's break this down.

To invest in physical precious metals, you need to open a specialized Individual Retirement Account (IRA), which can only be done through a professional company. So, the first step to investing in this industry is finding a reliable dealer.

If you're looking for a reputable firm to set up a precious metals IRA, one of the names that may emerge is Orion Metal Exchange. However, it has only been in business for five years.

So, how can you tell if Orion Metal Exchange is reliable? Is it true that this company has built a solid reputation in a short time? Could you benefit from this dealer's services?

We've written this comprehensive Orion Metal Exchange review to answer all of your questions and help you find out if this firm might be a good fit for precious metal investments. Read on!

About Orion Metal Exchange

A gold IRA is the most comprehensive option for those who want to invest in precious metals, as this account allows you to buy and store gold, silver, platinum, and palladium products, such as coins and bars.

If you set up an Orion Metal Exchange IRA, it'll fall into this category. Simply put, you can use your retirement funds to buy your favorite precious metals and store them in an all-inclusive self-directed account.

But, before you make your purchase, you need to complete a few essential steps. It all starts by setting up your account, and this is where Orion Metal Exchange comes in.

This company offers a comprehensive IRA service specifically designed for investors who want to buy gold, silver, platinum, and palladium. Orion Metal Exchange has an expert team that will guide you through the entire process and manage your account, handling most of the legal procedures and helping you organize all the required paperwork.

Specialists from Orion's IRA department also provide professional advice on precious metal holdings. You can get first-hand information from experts and have all your doubts clarified, so you can select the products that fit your investment needs or goals.

For Orion Metal Exchange, it's so important that customers are thoroughly educated and able to make informed decisions.

A Short Time in the Precious Metals Market, But a Lot of Experience Combined

As mentioned above, Orion Metal Exchange is a relatively new player in the precious metals industry. However, although the company doesn't have too much time doing this kind of business, the team behind it boasts decades of combined experience in finance, investing, and retirement planning.

Actually, the level of experience of Orion's experts accounts for over 50 years when combined. This wealth of knowledge allows the firm's specialists to provide customers with expert guidance and insights into precious metals IRAs and related investments.

To further help investors learn more about the industry and their investments, Orion Metal Exchange offers many educational resources. The company's website features real-time gold price charts and informative articles on various economic topics, including global trends, current events, and retirement planning. All of these materials have been created by experts.

The Orion Metal Exchange FAQ section also has extensive information that can help you make informed decisions, even if you choose to work with another dealer. Additionally, the firm provides free investor kits with complimentary accompanying guides that delve deeper into precious metals, their benefits, risks, and how they can be used within a gold IRA.

While the company provides extensive information to help you answer all of your questions by just browsing the website, you can always contact Orion Metal Exchange representatives if you have additional questions.

Do you prefer a more personalized approach? The dedicated customer service team is available to clarify your doubts, address your concerns, and guide you through the investment process. Whether you're a seasoned investor or just starting, these specialists are always ready to assist.

More Than Just IRAs

Besides helping investors set up a gold IRA, this company sells the actual assets. In other words, you can purchase Orion precious metals and add them to your account.

Orion metals include coins, bars, and bullions made of gold, silver, platinum, and palladium, but we'll talk about this later on.

Serving Clients

If Orion Metal Exchange is a new company in the industry, what makes it so popular for precious metal IRAs? Here's what we found out after a lot of research.

Orion Metal Exchange has rapidly gained popularity, attracting new clients and garnering massive, positive media attention, because of its unwavering commitment to exceptional customer service and its exceptional team of dedicated IRA experts.

As mentioned before, the company simplifies the complex IRA investment process and can guide you through paperwork, helping you select the right products and partner with suitable depositories and custodians.

Plus, the in-house team of experts ensures compliance with legal and tax requirements, streamlining the process and saving you valuable time.

These are two of the firm's most valuable assets. Actually, most Orion Metal Exchange reviews mention both things as the main strengths of this dealer.

Moreover, Orion Metal Exchange prioritizes transparency and adheres to industry standards. The company's products are certified and graded by reputable organizations, such as the Numismatic Guaranty Company (NGC) and the Professional Coin Grading Service (PGCS). And, most importantly, it operates in accordance with the guidelines set by the Industry Council on Tangible Assets.

Simply put, Orion Metal Exchange provides personalized assistance, simplifies the process, and ensures compliance every time you purchase precious metals. Thanks to this, this dealer has positioned itself as a trusted option among all the gold IRA companies available in the market, including some with more time in business.

Custodian and Storage Options

Orion Metal Exchange has a unique approach to self-directed IRAs. Unlike many gold dealerships that partner with specific custodians, this firm provides more flexibility in choosing a custodian, which can potentially impact fees and services. This can be both an advantage and a disadvantage, as it requires more research and decision-making on your part.

If you're transferring funds from a traditional 401(k) to a self-directed IRA, the process can be complex. Orion Metal Exchange can assist you, but it's essential to clarify the specific role of the team and the potential costs involved.

Once your IRA is established, you can invest in different precious metals from Orion Metal Exchange, including popular options, such as American Eagles, and international coins.

However, when it comes to storing your physical assets, the company's guidance on depositories is less specific. While you can get recommendations from customer support representatives, detailed information about available options and costs isn't readily available on Orion's website.

To gain a comprehensive understanding of the fees, specific custodians, depositories, and the overall process, you may need to communicate directly with Orion Metal Exchange's IRA department.

Products 

Orion Metal Exchange offers a diverse range of precious metals, many of which are suitable for IRA investments. To ensure compliance with the regulations set by the Internal Revenue Service (IRS), it's crucial to verify that your chosen products meet the required purity standards and other qualifications.

The company's website provides a user-friendly platform to explore its inventory. You can view real-time pricing estimates for various gold and silver products, including American Eagles in different finishes and proof versions. This allows you to quickly compare prices to the spot price and make informed purchasing decisions.

One thing we loved is that the inventory page details the weight, condition, and type of each item. In addition to gold and silver, the company offers a selection of platinum and palladium products.

Some of the notable coins available include:

• Gold: Rose Guineas and British Queens Beasts
• Silver: Canadian Maple Leaf, Grizzly Bear, Snow Falcon, Polar Bear and Cub, and Arctic Fox

The website also features commemorative $5 and $10 US gold coins with various designs for those who are on a budget.

By offering many options and real-time pricing information, Orion Metal Exchange aims to cater to the diverse needs of its customers, whether they're seasoned investors or newcomers to the world of precious metals.

Is Orion Metal Exchange a Scam? 

Orion Metal Exchange has rapidly established itself as a reputable player in the precious metals industry, so it shouldn't be considered a scam. With a strong online presence and numerous positive reviews, the company has garnered a loyal customer base.

One of the key factors contributing to Orion Metal Exchange's success is its commitment to exceptional customer service. Customers consistently praise the company's knowledgeable and friendly staff, who are always ready to assist with questions and concerns. The company's representatives are known for their ability to simplify complex financial concepts, making the process of investing in precious metals accessible to individuals of all experience levels.

The company's transparency and ethical business practices further enhance its reputation. Orion Metal Exchange maintains an A+ rating with the Better Business Bureau (BBB), reflecting its commitment to fair dealing and customer satisfaction.

Additionally, the company's website provides a wealth of information about its products, services, and team, fostering trust and confidence among potential clients.

With a strong online presence, positive customer reviews, and a commitment to transparency and exceptional customer service, Orion Metal Exchange has positioned itself as a trusted and reliable partner for those seeking to invest in precious metals.

Pros and Cons of Orion Metal Exchange 

These are the pros and cons of choosing Orion Metal Exchange for precious metals investments:

Pros

• Strong customer reviews: Orion Metal Exchange has garnered numerous positive reviews from satisfied customers, often citing specific representatives for their helpfulness and expertise.
• Diverse product range: The company offers a wide range of IRA-eligible precious metals, including gold, silver, platinum, and palladium. This diversity allows investors to diversify their portfolios and tailor their investments to specific preferences and risk tolerances.
• Robust policies and procedures: Orion Metal Exchange has implemented solid policies and procedures to ensure compliance with industry regulations and customer satisfaction.

Cons

• Relatively new: As a relatively young company, established in 2017, Orion Metal Exchange may lack the same level of experience and track record as some of its older competitors such as Noble Gold or Goldco.
• Less streamlined process: The company's processes may not be as streamlined as those of more established players in the industry, potentially leading to longer processing times or additional complexities for customers.
• Limited information on depositories and custodians: Orion Metal Exchange provides limited information about the specific depositories and custodians they work with. While it may offer guidance and recommendations, customers may benefit from more transparency and detailed information regarding these crucial aspects of their investment.

Final Thoughts 

Orion Metal Exchange has rapidly emerged as a prominent player in the precious metals industry, particularly in the realm of self-directed IRAs. Founded in 2017, the company has garnered significant attention and a strong reputation for its customer service and product offerings.

One of Orion Metal Exchange's key strengths lies in its commitment to customer satisfaction. Countless positive reviews highlight the company's knowledgeable and helpful staff, who are dedicated to guiding clients through the often complex process of investing in precious metals. This personalized approach has contributed to the company's rapid growth and loyal customer base.

However, while Orion Metal Exchange offers a range of precious metals and IRA services, there are areas where it could improve transparency and provide more detailed information. For instance, the company could provide more specific details about its management team and the custodians and depositories it partners with.

Additionally, the lack of upfront pricing information on the website may require potential customers to reach out directly for quotes.

Despite these minor drawbacks, Orion Metal Exchange remains a reputable choice for those considering a precious metals IRA. Its strong customer service, diverse product offerings, and commitment to industry standards make it a viable option for investors seeking to diversify their portfolios.