
By Tim Schmidt - UPDATED: February 8, 2025
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Buying gold and silver bullion is a great way to protect your wealth. You never know when the economy will face tough times, so it's always better to prepare just in case.
Entering the precious metals market is easier said than done, though. When you order online, you're exposed to many risks, including scams, poor service, and more. How do you solve these problems?
The key is to educate yourself as much as possible and only work with reliable companies. There are dozens of great ones out there, so it's only a matter of picking the one that suits your needs.
We want you to make informed decisions when investing in precious metals products, so we're reviewing the most popular companies you can find today.
On this page, we'll review GoldSilver.com (or just "GoldSilver"). This is a bullion dealer that offers an interesting selection of products. However, you should keep reading until the end before signing up for this company.
An Overview of GoldSilver
GoldSilver was established in 2005 by Mike Maloney. It started as a solid resource platform where people could learn more about precious metals investments. Today, it's a company that allows people to buy and store their gold or silver.
What makes GoldSilver unique is that it doesn't only focus on offering you products. It also gives people a decent range of resources that they can use to become better investors. In a sense, this isn't just a shop; it's also a great platform where you can get valuable tools for the future.
GoldSilver's team includes Mike Maloney, Alan Hibbard, and Jeff Clark. They play crucial roles within the company to ensure that you have a great experience when purchasing anything.
About GoldSilver's Team
We can't talk about GoldSilver without mentioning Mike Maloney. He's an expert in the precious metals field and the founder of the company.
According to the website, Mike travels the world sharing his insights with many people. He also has a great presence on YouTube, with 120 million views (and counting).
Not only is Mike a professional in the industry, but he also created some interesting resources to share with people. They include the "Hidden Secrets of Money" series, the "Guide to Investing in Gold & Silver," and "The Great Gold & Silver Rush of the 21st Century" book.
Mike Maloney has a collection of silver rounds called "Modern Ancients." These rounds were minted from 2013 to 2018, and they're available in two presentations. He gave the collection a modern twist to its antique style, making it unique.
Thanks to Mike's insights, many investors around the world have been able to protect their portfolios by buying precious metals. Through GoldSilver, he hopes to make more people interested in buying gold and silver.
Now, let's talk about Alan Hibbard. He started to learn about investing in 2007 and studied business during the 2008 "Global Financial Crisis." Thanks to his efforts, he graduated with an MBA in Finance in 2011.
However, Alan was hungry for more information, so he started doing research on how money affected people and their decisions. After some time, he found Mike Maloney's YouTube channel, so he started gathering knowledge from there.
In 2019, he reached out to Mike to become his partner and help with analysis, charts, and research for his second book. Today, Alan strives to help people make better decisions during their investments.
The team has a third member called Jeff Clark. He also offers advice to people during their investment journeys. You may see him in a few of Mike's YouTube videos.
What Products Can You Find in GoldSilver?
GoldSilver offers a decent selection of gold and silver at competitive prices. If you're a beginner in the precious metals world, you'll have an easy time navigating the platform.
Below is an overview of everything you can find in GoldSilver:
Gold
You'll find many gold bars and coins to choose from. If you're interested in coins, you can get options like the American Gold Eagle or Canadian Gold Maple Leaf.
On the other hand, if you want bars, you can get the Royal Canadian Mint, Valcambi, or even Perth Mint products.
When you go to GoldSilver's website, you'll find all the details you need about the product you're choosing. You can also check if they're in stock or not right away.
Silver
Silver products also have a lot to offer. Whether you want the American Silver Eagle coin or a bar from different mints, you will surely find something that fits your needs.
GoldSilver offers a unique product called "InstaVault." If you choose that option, you can buy silver in small increments and store it in a secure vault. You can also convert your holdings to specific bars and coins and take them home later.
Jewelry
Something that makes GoldSilver stand out is that it goes beyond gold and silver products. If you're interested, you can also buy jewelry from "Auvere," which is the company's partner.
Auvere has been featured in many places, including Vogue, Vanity Fair, Business Insider, and more. According to the website, Auvere's goal is to deliver "tangible investments of enduring value." In other words, you're not simply buying jewelry; you're also investing in items that have the potential for growth.
Interestingly enough, Auvere only operates via e-commerce. What this means is that there are no middlemen, so your jewelry will be more affordable. You could get 22K and 24K jewelry at a much lower price than 18K pieces found at physical stores.
If you want to take a different approach to your investments, Auvere might be an excellent idea. Jewelry was considered a form of money back then, so why wouldn't it serve the same purpose today?
Are There Any IRA-approved Precious Metals Available?
Gold plays a huge role for many people and industries. Many central banks, for example, use gold for their reserves, so it's no surprise that many people want to buy some of these products for themselves.
A great option to consider is to open an IRA. These retirement accounts allow you to prepare for the future with valuable products. However, you must only buy gold/silver approved by the IRS if you don't want to pay penalties.
Thankfully, GoldSilver has an extensive inventory of such products. All you have to do is go to the website, and you'll find dedicated sections with all the information you need.
IRA-eligible gold, for example, includes options like:
- American Gold Eagle Coin
- American Gold Buffalo Coin
- Canadian Gold Maple Leaf Coin
- Australian Kangaroo Gold Coin
- Austrian Philharmonic Gold Coin
- Royal Canadian Mint Gold Bar
On the other hand, silver products include:
- American Silver Eagle Coin
- Canadian Silver Maple Leaf
- Silver Britannia Coin
- Australian Silver Kangaroo Coin
- Austrian Silver Philharmonic Coin
- Royal Canadian Mint Silver Bar
Having a dedicated website section for these products ensures you don't make any mistakes when buying.
What Services Can You Expect from GoldSilver?
GoldSilver is known for being more than just a shop. Once you go to its website, you'll quickly notice the amount of extra services you can get.
If you want to make the most out of your investment journey, you should pay attention to these features. Here's an overview of what you can expect:
IRA Investments
Having an IRA account comes with many perks, including tax benefits. However, picking a reputable company to work with is easier said than done.
GoldSilver, however, offers a straightforward process to create a self-directed IRA, buy IRA approved precious metals, and store your assets in a safe vault. Here's how it works:
- Open the IRA: First, you must open your account by choosing a custodian. The process is done online. If you already have a self-directed IRA, you should check if it's from one of GoldSilver's approved custodians. In that case, you can start buying precious metals right away. These custodians include Equity Trust, New Direction IRA, and Strata Trust.
- Fund the IRA: You must fund the IRA before making any investments. To start, you'll work with your custodian, not GoldSilver. There are three main funding methods: annual contributions, IRA-to-IRA transfers, and rollovers.
- Start Investing: The final step is to browse GoldSilver's product selection and choose the ones you like. Once you're done, complete the checkout process, which involves naming your custodian and the account number. Finally, GoldSilver will set up everything from payment to shipping. Your metals will end up in a secure vault.
Let's talk about the funding methods for a bit. The one you choose can determine how fast you start investing in precious metals. If you have some money saved, you can pick direct contributions, but remember that there are annual limits to consider. In 2024, the limit is $7,000 (or $8,000 if you're over 50 years old).
The IRA-to-IRA transfer is also a fast method if you already have one of these accounts. All you have to do is talk to your custodian and set the transfer up.
Rollovers, on the other hand, allow you to move the funds from eligible retirement accounts like the 401(k) and 403(b) to a new IRA. Here, you can choose between a direct or indirect rollover. The direct rollover is much more reliable, as you won't have to do anything.
If you pick the indirect rollover, you will have to set up the transfer yourself. Failing to do it within the set period will result in extra fees and taxes.
Insider Program
GoldSilver has a special service called the "Insider Program." Its goal is to keep providing people with useful resources for investing. In a way, it rewards the company's most loyal customers.
To become an insider, you must buy at least 500 ounces of silver or 10 ounces of gold over your lifetime as a customer. Once you do it, you'll become an insider automatically and get many benefits, which include:
- Exclusive Content: Insiders get exclusive content from expert analysts and industry contacts. This isn't available to the general public. Some of the content includes updates on Mike Maloney's investment strategies and other useful topics.
- Special Deals: GoldSilver will give you early access to the newest products. You'll also receive notice of limited-time offers and overstock deals.
Reliable Vault Storage
GoldSilver works with vaults operated by Brinks and the International Depository Services Group. These vaults give you more peace of mind after investing.
When you place your order, the metals will be stored in your name in a private vault. You may sell, transfer, or withdraw your metals at any moment.
A great benefit of the vaults is that they work with 24/7 surveillance and armed guards. Also, they're fully insured with independent audits. In other words, your assets will stay safe at all times. The vaults are located in the USA, Hong Kong, Singapore, and Canada.
You may use the company's online system to manage your purchases or speak to an agent by phone.
"Sell to Us" Service
GoldSilver has a service that allows you to sell your gold and silver products. You'll get the sale proceeds mailed by check or executed by wire transfer. It'll take at least three business days from the product's arrival and verification for you to get the money.
The process to set up a sale is simple. All you have to do is:
- Create an account at GoldSilver and log in.
- Select the "Create a New Sellback" button on the site.
- Enter the product you want to sell and the quantity.
- Enter the location of your metals and confirm your account's address.
- Choose your payment method. You may choose between checks or wire transfers. Domestic customers are paid by any of the two methods, whereas international ones can only receive wire transfers. There's a $25 fee that you'll get deducted from the payment.
- Enter a valid credit/debit card to submit your "sellback" contract. You won't get charged unless the sale is defaulted upon or unfulfilled.
- Check your email inbox for further instructions after the staff receives and approves the product.
What Educational Resources Are Available?
As you will know by now, GoldSilver is known for having educational resources for people to check out. What options can you consider, though?
Below is an explanation of everything you can consider for your investment journey:
News and Updates
GoldSilver does a great job of keeping you updated with the precious metals industry, particularly everything regarding gold and silver.
Expect news and posts that cover market or price changes. Many world events can alter the economy, and you can rest assured that GoldSilver will cover them thoroughly.
Analyzing these updates will help you make better decisions in the future.
Price Charts
Price charts can never be missing from your research. You can check them to see the current value of gold, as well as consider past prices. This will help you understand certain patterns that will guide you when buying products.
Investing Guides
GoldSilver has a thorough investing guide that gives you all the tips you need to become a successful investor. Some of the topics include the basics of investing, the importance of gold and silver, and steps to become better at investing.
The guide was designed to be perfect for any investor, including beginners. Even if this is your first time buying gold and silver, you'll have an easy time understanding everything that the guide says.
"Hidden Secrets of Money" Series
Mike Maloney's series is one of the most effective ways for investors to learn more about money. It doesn't only focus on gold; you can also expect more topics like how economic cycles work, why precious metals affect your portfolio, and more.
The investing guide is great for people who want to get a grasp of how the process works. However, those who want more will greatly benefit from Mike's "Hidden Secrets of Money" series.
Common Questions
Something great about GoldSilver is that it has a huge customer support section dedicated to answering common questions. The section includes several topics like:
- InstaVault
- General Questions
- Shipping
- Payments
- Selling Bullion
- Vault Storage
- IRAs
All you have to do is click on the question you want, and you'll get a detailed answer.
Thanks to GoldSilver, you won't have to worry about any uncovered topics. The team did a great job of going over the smallest details to ensure you don't make any mistakes when investing.
Customer Support
GoldSilver has decent customer support solutions. You can start a live chat session, send an email, or call the team at (888)-319-8166. The time it takes to receive an answer will depend on the agents' availability.
Does GoldSilver Have an App?
If you want to take your investments on the go, you can consider the GoldSilver app, which is available for iOS and Android users. Through this free app, you can keep track of anything you're interested in, including your gold and silver investments.
Of course, the app allows you to check the prices of the metals you want. You can also access the "Virtual Vault," which allows you to manage your purchases.
In a way, you can consider the GoldSilver app the "compact" version of the website. You'll get access to the same content under a simpler design.
What Are GoldSilver's Shipping and Delivery Policies Like?
GoldSilver offers many options for the global shipping of your products. Some of the companies it works with include USPS, UPS, and FedEx. The company offers fast delivery in most cases. All packages are boxed discretely, ensuring you don't have any issues with the delivery.
You can pay for your shipping with different methods, including credit/debit cards, Venmo, PayPal, and crypto. At the time of writing, the company doesn't accept ACH, Zelle, or direct deposit payments.
In some cases, it may take up to two days for your bank or payment processor to send the money, as it could investigate the transaction for fraud. You can contact GoldSilver's customer support department if you have any questions about pending/cleared charges.
If your order amount exceeds $499, you won't have to pay shipping, as long as you're sending your products to an address in the continental U.S. Orders under $499 will include a $25 shipping fee to the Salt Lake City vault. All orders are insured for their full value.
On the other hand, if you're shipping international orders, you'll have to pay a fee, which varies depending on the weight, destination, and value of the product. The company isn't responsible for customs duties, additional fees, or taxes associated with importing items into your country.
What Do Customer Reviews Say About GoldSilver?
GoldSilver reviews are mixed. Trustpilot gave the company a 4.7/5 rating from 1,299 reviews. Sitejabber, on the other hand, gave GoldSilver a 2.7/5 rating from six reviews.
The Better Business Bureau, unfortunately, gave the company an "F" rating, as well as a 1/5 score from one review.
We wouldn't worry too much about the bad ratings, as they only come from a few reviews. Trustpilot, however, has over a thousand reviews that make up the rating, so we consider that one more reliable than the rest.
Most people like the company's customer support and educational resources. There are some negative comments that mention confusion at the time of checkout and lost shipments.
Pros and Cons of GoldSilver
Here are all the pros and cons of GoldSilver:
Pros
- Decent variety of products
- Many educational resources
- Competitive prices
- Worldwide shipping
Cons
- Poor business ratings online
- No platinum and palladium products
GoldSilver Competitors
There are a few competitors that offer similar services, including:
- Acre Gold - Everything You Need to Know
- Noble Gold and Goldco (Compared Here)
- Universal Coin & Bullion Co
The Verdict - Is GoldSilver a Reputable Company?
We consider GoldSilver a good place to invest in gold and silver. Thanks to its educational resources, you can become a seasoned investor even if you don't have any knowledge.
You may find products at the same price as other places. In some cases, you could find even lower prices. It's possible to diversify your portfolio with no problems thanks to the options that GoldSilver offers.
The fact that GoldSilver has everything you need for investments and storage means that you don't have to look elsewhere for these services. This makes the process much smoother for you.
Conclusion
Generally speaking, the economy has experienced plenty of instability over the past years. The national debt keeps increasing, and people are having a tough time making ends meet.
By focusing on creating a solid portfolio, you may be able to fight these tough times. Depending on your situation, buying gold and silver products may be the best thing you can do for your future.
Whether you want to buy silver coins or gold bars, always make sure that you get help from financial advisors. When you have the right plan, you can avoid the most common mistakes investors make.
GoldSilver could be a solid option for those interested in investing in these metals. However, we recommend you do proper research before signing up for its services.